Refund policy

Because we hand-make everything to order, all sales are final. That said, we will work with you to determine the best remedy if something goes wrong and are fully committed to making things right. Full and partial refunds, exchanges and repairs are generally offered if there is a defect or damage upon receipt. Any damage or defect must be communicated within 5 days of delivery. We will opt to secure local professional repair where it makes sense. We will cover the expenses of having the product returned or replaced if that's warranted. In the case of a refund, the cabinet must returned in good condition prior to any refund. Customer is responsible for proper return packaging.